For owners

Who is Padoq?

Hello - we're Padoq. 👋 Nice to meet you. Learn all about us here. We're pretty great (if we do say so ourselves).

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2 articles by 1 author

Creating Accounts

You want to work with us? Why wouldn't you! Set up your accounts and we'll take over and do the hard work for you 💪

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3 articles by 3 authors

How to Submit Your App

Learn how to submit and release your app on the App Store and Google Play store

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4 articles by 1 author

Design Requirements

Customer design icons

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2 articles by 2 authors

App Listing Design Requirements

We're ready to start building your branded app - yay! 🎉 To get us started, we need your basic design requirements for example, what colour do you want your app?

Laura Curran
Updated 5 months ago by Laura Curran

Setting up Test Users

Setting Up Test Users. Now your app has been built its time to assign users to test the app prior to its release to the public. This will give you the opportunity to check that it is performing and a…

Lydia Joynes
Updated 8 months ago by Lydia Joynes

Types of Groups

There are two types of groups: Classic and Broadcast. Choosing the right group for you depends on how much your want your users to be able to participate within the group.

Laura Curran
Updated 11 months ago by Laura Curran

Creating Groups

This is it: you're ready to create a group. The exciting moment when your community of members, users and fans, flickers into existence. ✨ A day to remember!

Laura Curran
Updated 3 weeks ago by Laura Curran

Admin Role

When joining a group, every user automatically becomes a member. The owner of the group can choose to make some of your members admins of the group. Only an admin has the power to do so 🔌.

Laura Curran
Updated 11 months ago by Laura Curran

Inviting Members

Inviting Members. Head to About. Click on Invite Members under the Members heading. Copy the link or directly send the link via your installed apps.

Laura Curran
Updated 11 months ago by Laura Curran

Removing Members

Admins of the group have the ability to remove members if they wish to do so. You can do this in just a few clicks 🙃.

Laura Curran
Updated 11 months ago by Laura Curran

The Super Admin Dashboard

You can access the Super Admin Dashboard by heading to the web app > Manage > Super Admin > Pick your padoq > Dashboard. The Super Admin Dashboard is closely linked to forms. Forms are the tool that…

Kate Santo
Updated 1 week ago by Kate Santo

Padoq forms

At Padoq, there is a useful tool called forms. They can make life easier for users and admins when used in specific ways. In this document, you'll find information about what forms are , what people…

Kate Santo
Updated 1 month ago by Kate Santo

Setting up a merchant account

The basic process is the same for all merchants but can change slightly depending on the vertical and business type. Merchant onboarding information requirements To activate a merchant, we must gathe…

Laura Curran
Updated 6 months ago by Laura Curran

What is a Padoq (or Group)?

Padoq apps are made of groups (sometimes called padoqs). These can look very different depending on how they are set up. The Padoq platform allows for a lot of customisation, so 2 groups might look a…

Kate Santo
Updated 1 hour ago by Kate Santo

Group Privacy Settings

There are two privacy settings for Padoq groups: Public and Secret: Public. Anyone can view and join the Padoq via the Explore Screen. Secret. Your Padoq will not show in the explore screen. Members…

Laura Curran
Updated 3 weeks ago by Laura Curran