Technical content

The Padoq platform

At Padoq, we build apps on an existing, highly functional and fully tested platform. Padoq apps are delivered as a trio: As well as native iOS and Android apps, users gain access to functionality thr…

Kate Santo
Updated 1 week ago by Kate Santo

User registration (onboarding)

When a user downloads and opens an app for the first time, they follow the onboarding journey you'll find documented here. See for yourself. You can download the iOS or Android app on your phone to f…

Kate Santo
Updated 1 month ago by Kate Santo

User profile

All of the relevant details about a user are stored in the user schema and consumed by different features in the app. In this article, we explain the role of each property in a user object. When a ne…

Kate Santo
Updated 1 month ago by Kate Santo

How do roles work?

In a padoq, personas can have different roles assigned to them: guest, member and admin. Depending on the role, the persona will experience padoqs differently. Find out more about roles in this guide…

Kate Santo
Updated 1 month ago by Kate Santo

App menus

When a user opens one of our apps and has logged in, they will see a main menu laid out in tiles, and a collapsed menu. These menus allow the user to navigate all of the content in the app, and initi…

Kate Santo
Updated 1 month ago by Kate Santo

Primary app menu

When a user enters a Padoq app for the first time, they follow the onboarding journey. A feature of that journey is the option for the user to choose a user group. This is particularly relevant for c…

Kate Santo
Updated 1 month ago by Kate Santo

Explore

In apps built by Padoq, the Explore functionality allows users to discover new padoqs and connect with people who have similar interests. Find out how this works from a technical point of view in thi…

Kate Santo
Updated 1 month ago by Kate Santo

The homefeed

When a user opens a Padoq app, and depending on how the app is set up, they are often met with a homefeed. This feed is a collection of posts from all the padoqs the user is a member of. Find out mor…

Kate Santo
Updated 1 month ago by Kate Santo

Padoq feed and menus

Padoq apps are made of padoqs (also known as groups in customer-facing communication). Padoqs are one of the central and most important features of our platform. Find out how users interact with pado…

Kate Santo
Updated 1 month ago by Kate Santo

Post types

Posts are possibly the most central part of the Padoq platform. Users communicate with each other through posts; admins communicate with their padoq members using posts; issues are reported through p…

Kate Santo
Updated 1 month ago by Kate Santo

The pinboard

The pinboard (otherwise known as the corkboard) allows users to save or 'pin' 📌 posts that you want to keep. You can then add notes or reminders to these posts. See for yourself. You can download the…

Kate Santo
Updated 1 month ago by Kate Santo

Creating a padoq (group)

Padoq apps are made of padoqs (also known as groups in customer-facing communication). Padoqs are one of the central and most important features of our platform. Find out how users create padoqs in t…

Kate Santo
Updated 1 month ago by Kate Santo

Padoq stereotypes

Stereotypes are a functionality that make creating and managing padoqs easier. The brand admin can create a number of stereotypes, each with different parameters that serve a specific purpose. They a…

Kate Santo
Updated 1 month ago by Kate Santo

Managing a padoq

In this guide, we review the different ways in which a padoq can be managed.

Kate Santo
Updated 1 month ago by Kate Santo

What are Padoq categories?

All padoqs (also known as groups) have categories assigned to them. Categories are a useful way to group padoqs together. Find out more about categories in this guide. See for yourself. You can downl…

Kate Santo
Updated 1 month ago by Kate Santo

Auto-enrolment

Auto-enrolment is a handy functionality within the Padoq platform. It allows brand admins to create a list of padoqs that users will be added to automatically when they join the app. Here's an exampl…

Kate Santo
Updated 4 weeks ago by Kate Santo

Verified by Padoq

Much like official accounts on Twitter, padoqs can be verified in Padoq apps. From the user's point of view, this means they can easily identify padoqs that have been checked by someone at Padoq. Thi…

Kate Santo
Updated 4 weeks ago by Kate Santo

Notifications and activity

There is a lot a user can do in a Padoq app: create posts, comment on posts, handle payments, react to another user's post, choose events to attend, report issues, privately chat to other members of…

Kate Santo
Updated 1 month ago by Kate Santo

Super Admin Dashboard - Issue reports

The Super Admin Dashboard is closely linked to forms. Forms allow admins to collect information from members. A good example is issue reporting: for property apps, when a tenant has an issue on their…

Kate Santo
Updated 1 month ago by Kate Santo

Create and Manage Forms (Information Collection)

At Padoq, there is a useful tool called forms. Forms are great to keep track of things that are important to users and admins. And they are great to collect information from users. Forms are a part o…

Kate Santo
Updated 1 month ago by Kate Santo

Bookings

Bookings are posts of type event that allow users to reserve themselves a slot. This slot might be for things like: a meeting room in a workplace app; a parking space or a shared space in a property…

Kate Santo
Updated 4 weeks ago by Kate Santo

Privileges

Privileges are membership levels. They allow the admin of an app to restrict access to padoqs. In the free Padoq app, when a user goes to Explore, they will see every public padoq. However, in an app…

Kate Santo
Updated 1 month ago by Kate Santo

Moderation

Content moderation is a functionality that helps app admins reduce the risk of inappropriate content appearing in their app. In Padoq apps, moderation can be done by users themselves or by the system…

Kate Santo
Updated 3 weeks ago by Kate Santo

Glossary | A guide to how we talk

Hello! 👋 This is a glossary for all of us to use, discuss and build. If there's a term that confuses you, your colleagues, customers or users, let us know and let's explain it here 😊 Admin An admin i…

Kate Santo
Updated 1 week ago by Kate Santo

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