Glossary | A guide to how we talk

Kate Santo Updated by Kate Santo

Hello! πŸ‘‹

This is a glossary for all of us to use, discuss and build. If there's a term that confuses you, your colleagues, customers or users, let us know and let's explain it here 😊


An admin is a user with more privileges in a group than what a group member would have. An admin is typically the persona who can edit group settings, remove personas from the group, delete the group, etc.


Literally, bopad is padoq upside down. It means exactly the same as Your Own App. Internally, we'll often say bopad because it's kind of easier to pronounce. But let's not confuse clients by using this term when we communicate with them.


A group is a defined section in Your Own App / a bopad. A group is the same as a padoq, but in client-facing comms, we should always say group, not padoq, as clients don't see the word 'padoq' in their apps.

Depending on what a client's app is for and how their business is structured, groups can be called different things:

  • Buildings: in property apps where tenants in a building connect with each other
  • Projects: in collaborative apps for employees to interact
  • Categories: in shopping apps, for example

But the reality is that, whatever they are called in each client's app, groups work the same way deep down and have the same or very similar functionalities. Groups can be customised in different ways. Find out more about this in Creating a padoq (group) or in Managing a padoq.


A namespace is an app's unique name.

Ops or Operations

A user with enhanced privileges. In Swagger, you might see "Ops" or "SysOps" when an action requires enhanced privileges to be performed.


Padoq: the name of our company.

Padoq: the name of the free app you can download on your App Store or Play Store, or you can access the web version here.

A padoq: a defined group in the free Padoq app. For example Books, Manchester Business Networking, etc. See 'Group'.

A padoq: internally, a padoq is also a defined group in Your Own App. But in client-facing comms, we say group instead, as clients don't see the word 'padoq' in their apps. See 'Group'.


Each namespace and each user lives in a defined part of our system. Each of those defined parts is a partition.


A user's alias in a padoq or group. Separating users from personas allows for greater protection of the user's identity and privacy. For example, group admins can only see personas, but they can't see the real user's information.

Super admin

A space in the web app that allows additional settings for a group. Read more in Super Admin Dashboard.


A user in one of our apps. Different from "persona".

Your Own App (YOA)

This how we call an app we build for a client. This is the term our client will see in their contract -so why not use it in client-facing comms? 🀜 πŸ€›

Some examples of Your Own App are the Quintain Living app and the UK IT Leaders app.

How did we do?