Who is Padoq?
How to Submit Your App
How to Submit Your App to the Google Play Store
Google Play Console: How to push an update live
App Store Connect: How to push an update live
How to Submit Your App to the App Store
App Listing Design Requirements
Setting up Test Users
The Super Admin Dashboard
Setting up a merchant account
Managing group members
Types of Groups
Adding tags to Groups
Update your Profile in a Group
Leaving a Group
Managing and deleting your group
What is a Padoq (or Group)?
Group Privacy Settings
Group Tile Menus
Types of Posts
Edit or Delete Posts
Share a Post
Boost a Post
Report a Post
Creating a Poll
Creating Payment Posts
Filtering and Sorting Posts
Copy a Post
Posting to Select Recipients
Your notifications and activity
3rd Party Tools
Firebase Cloud Messaging
Setting up a SendGrid account
Third Party Tools - End User data collection
Help! It won't let me log in
How do I Report an Issue?
What platforms is the app available on?
The Padoq platform
User registration (onboarding)
How do roles work?
Primary app menu
Padoq feed and menus
Creating a padoq (group)
Managing a padoq
What are Padoq categories?
Verified by Padoq
Notifications and activity
Super Admin Dashboard - Issue reports
Create and Manage Forms (Information Collection)
Glossary | A guide to how we talk
Updated by Laura Curran
You can report bugs 🐜 and give feedback directly in the Padoq app. Learn how to use in-app support from the Account menu and how to Bug Battle!
Give feedback in Settings
You can report a bug or send feedback from the Account menu in the Padoq app.
- Tap Me in the homefeed menu and Account ⚙️ to open the menu
- Scroll down and tap Send Feedback
- Type in your feedback
- Submit by pressing Send Feedback
If you are sending feedback about a bug, please add as much information as you can such as what device you are using and what you did to see the bug. This helps us fix issues faster 🐜
Or if you would like to make some suggestions to improve the app, we would be grateful to hear your feedback.
Shake to Report
Shake to report using our Bug Battle tool is a fast and easy way to tell us about a bug or give feedback.
Currently only available on Android devices, you can shake your device and a menu will appear so you can submit a bug. Go on ... shake it, shake it, shake it, shake it like a Polaroid picture 📷
- Shake your phone when in the app (only on Android)
- A new menu will appear including a screenshot of your device
- You an option to draw on your screenshot to show where the issue is
- Press Next
- Enter your email and describe the problem
- Press Send