Getting Started
For owners
Who is Padoq?
Creating Accounts
How to Submit Your App
How to Submit Your App to the Google Play Store
Google Play Console: How to push an update live
App Store Connect: How to push an update live
How to Submit Your App to the App Store
Design Requirements
App Listing Design Requirements
Setting up Test Users
What is a Padoq (or Group)?
Types of Groups
Creating Groups
Admin Role
Inviting Members
Removing Members
Setting up a merchant account
For users
Using Padoq
Homefeed
Posts
Creating Posts
Types of Posts
Edit or Delete Posts
Share a Post
Boost a Post
Report a Post
Creating a Poll
Filtering and Sorting Posts
Copy a Post
Creating Events
Posting to Select Recipients
Messages
Wallets
Calendars
Corkboard
Padoq Features
Settings
FAQ
Help! It won't let me log in
Device Requirements
How do I Report an Issue?
What platforms is the app available on?
Integrations
Best Practices
- All Categories
- FAQ
- How do I Report an Issue?
How do I Report an Issue?
Updated
by Laura Curran
You can report bugs 🐜 and give feedback directly in the Padoq app. Learn how to use in-app support from the Account menu and how to Bug Battle!
Give feedback in Settings
You can report a bug or send feedback from the Account menu in the Padoq app.
- Tap Me in the homefeed menu and Account ⚙️ to open the menu
- Scroll down and tap Send Feedback
- Type in your feedback
- Submit by pressing Send Feedback
If you are sending feedback about a bug, please add as much information as you can such as what device you are using and what you did to see the bug. This helps us fix issues faster 🐜
Or if you would like to make some suggestions to improve the app, we would be grateful to hear your feedback.
Shake to Report
Shake to report using our Bug Battle tool is a fast and easy way to tell us about a bug or give feedback.
Currently only available on Android devices, you can shake your device and a menu will appear so you can submit a bug. Go on ... shake it, shake it, shake it, shake it like a Polaroid picture 📷
- Shake your phone when in the app (only on Android)
- A new menu will appear including a screenshot of your device
- You an option to draw on your screenshot to show where the issue is
- Press Next
- Enter your email and describe the problem
- Press Send